No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals, or any other services already utilized.

If you wish to cancel a reservation made through our website, you will be notified via email or telephone of the total refund amount you are entitled to, if any.

Our standard cancellation policy is as follows:

• 100% refund for cancellations made at least 48 hours before the start date of the tour or experience.

• No refund for cancellations made within 48 hours of the start date of the tour or experience.

Important notes:

• Refunds, if applicable, are processed to the original payment method within 10–14 business days.

• The value of the transaction may be subject to taxes, duties, foreign transaction fees, currency exchange fluctuations, or other bank charges. Your bank or credit/debit card company may convert the payment into the local currency and apply additional fees, which may result in differences between the amount shown on www.moroccotravelexperts.com and the final amount charged to your account. Please contact your bank or card issuer directly for details on applicable conversions and fees.